solutions for Top five annoyances customers of IT industry
1. Customers who do not know much about professional knowledge of IT industry Generally, it's a bit hard to describe an IT issue very clearly for a customer who are without too much IT professional knowledge. Also, they are unable to understand the solutions what the IT specialists provide. Solution: customers are much more likely to work to achieve goals when they are easy to understand. Therefore, providing advises with plain language as much as possible or giving the instructions directly can be solutions. 2. Customers have internal disagreement in different departments of a company Customers in different departments of a company tend to just consider their own benefit so that they usually have different opinions and requirements. Solution: IT specialists can suggest that customers should try to get the unified opinions firstly. 3. Customers who are lazy to understand the suggestion The companies' project managers sometimes are not satisf